CHAPTER ONE

INTRODUCTION

BACKGROUND OF THE STUDY

Various studies have stated that privacy security is one of the main concerns for successful e-commerce implementation. The Internet enables people to share their personal information, but Internet users are prone to security attacks. These activities have raised the concern as to the security of the information being transferred, especially when it involves personal details such as real name, credit card details and bank account details. This also means that ignoring and not addressing the human issues of security through proper awareness initiatives and solutions would lead to these security issues not being addressed.

Most countries across the world today operate security awareness schemes as part of interventions to ensure the future socio-economic well-being of their citizens. Rapid socio-economic and demographic changes including aging and poverty across the world underscore the importance of such an intervention.  As Schorr (1963:1) explains, the goal of security awareness is protection against “social insecurity: the situation in which people are exposed to and unprotected against overwhelming, frequently inscrutable social forces.” 

Security awareness is an organised programme that uses public funds to provide some economic security or income protection for its members in the events of certain contingencies. The funds go to support contributors when they reach retirement or old age or become invalid, sick or unemployed. Also, in the case of loss of life, these funds provide support for contributors’ dependents. The International Labour Organisation (ILO) describes security awareness as “the protection that a society provides to individuals and households to ensure access to health care and to guarantee income security, particularly in case of old age, unemployment, sickness, invalidity, work, injury, maternity or loss of a breadwinner”. The income protection benefit provided under a security awareness programme is always financial in nature. 

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